Frikkie And Plug Discuss The Domestic Servant Problem
“They cleaned me out,” said Frikkie.
He was taking Plug through his mansion, and his voice
bounced about in the empty spaces and made him sound like a guide showing tourists
around a mausoleum.
“Must’ve been an inside job,” said Plug. “You say they even
took the beds?”
“They even took the fucking beds,” said Frikkie. “No forced
entry, and the alarm didn’t go off. All the time in the world.”
“Suspect anyone?”
“That lazy bitch, Constance,” said Frikkie. “I fired her
just before we went to the States. Maybe I should have waited until we got
back.”
“At least they didn’t take the outdoor furniture,” said
Plug. They sat under the big umbrella on the terrace and Frikkie extricated two
beers from a six-pack the thieves had kindly overlooked in the garage. “And
they couldn’t steal the view. You are fully insured, I take it?”
“Of course,” said Frikkie. “But you know how much hassle
this is going to be?”
“This is one of the major drawbacks to living the affluent
lifestyle in South Africa,” said Plug. “It’s all very well being waited on hand
and foot, but cheap labour comes with a whole lot of crap you really don’t want
to have to deal with. From the moment they arrive in the morning it’s nothing
but trouble.”
“You’re telling me? That bloody Constance used to drive me
crazy. ‘Good morning, Constance.’ ‘Good morning, Mister Frikkie. How are you?’
Of course I had to say, ‘Fine, and you?’ That was her cue, and for the next
half hour I would have to listen to all the shit going on in her life.
Expensive sob story shit. Her son had been mugged on the train; her husband had
been retrenched; bus fares were going up; her grandchild needed an operation.
Jesus, there was no end to it, and she constantly needed help. If it wasn’t a
handout, then it was a loan. And if it wasn’t a loan, it was a handout.”
“Yah, I know, I know. And if you don’t help them, they make
you pay, anyway. Not only do they get dikbek surly, they deliberately break
stuff, and hide things, and work incredibly slowly.”
“And when you don’t give in and keep them happy you never
know how they will take revenge,” said Frikkie. “Sometimes Constance would
serve up a meal, and there would be a very smug look on her face. And I would
catch her watching me intently as I sniffed my Scotch and took a sip.”
“That’s their standard procedure with brandy and whisky,”
said Plug. “They take their 25 percent and top you up with piss, and there’s no
way you can tell without having the stuff tested in a laboratory.”
“They are never happy, no matter how much you give them,”
said Frikkie. “I paid that ungrateful cow twice the minimum wage. Four thousand
a month, plus breakfast, plus lunch, plus tea, coffee and biscuits whenever she
felt peckish. But it was never enough.”
“It seems the more you give them, the more they want,” said
Plug. “But that’s typical of human nature right across the board. Our own
extravagance and wastefulness corrupt our employees’ values and they become
consumed by envy, greed and gluttony. Just like us.”
“You could be right,” said Frikkie. “But I find it hard to
feel guilty just at this moment. In fact, I’m convinced that it is me who is
the victim here. Christ, my house has been stripped bare!”
“You are lucky you weren’t at home,” said Plug. “They might
have roughed you up, or worse. And the vehicles?”
“No, my car was at the airport, and the SUV was with the
panel beaters.” Frikkie did not seem to derive much consolation from this. “Now
I’ve got to replace all the stolen goods and find another housekeeper. And what
if she turns out to be another Constance? Man, I feel trapped!”
“You could downsize and move into a flat and not bother with
servants at all,” suggested Plug.
“Are you joking? And have to sweep and vacuum, and wash and
iron and cook and do the dishes? And clean the toilet? Are you crazy, or what?”
He was treating Plug’s remark with the contempt it deserved. “What’s the point
of being rich and not having servants?”
Plug pulled another two bottles of beer from the plastic wrapping.
“All over the world rich people are faced with this
problem,” he said. “There is something both shameful and shameless about
letting strangers into our homes and getting them to wait on us and clean up
our mess, and then sending them back to their hovels and their domestic
problems. Yes, the way we exploit poor people by paying them a pittance to work
in our palatial residences is shameful. And the way we expose ourselves to
these strangers is obscenely shameless. It is not surprising that this relationship
between employer and domestic worker is fraught with conflict.”
“You know what that woman said to me when I told her I
couldn’t afford to give her another raise only six months after the last one?”
“Mm?”
“She said that the Bible teaches us not to tell lies. Can
you believe it? When she knows I am the Archbishop of a church with hundreds of
thousands of devout followers? What kind of respect is that?
“No respect at all,” said Plug.
“Then she starts asking me questions like I’m standing in
the dock at the TRC. Not that the TRC was worth shit.”
“No, the TRC was worth less than shit. What kind of
questions?”
“Well, stuff about the cost of living. She points at my feet
and asks how much those boots cost, and looks at a cash slip and tells me R3800
and says she earns R 4000 a month. And
she tells me I look stupid in these boots, and they give me blisters because
she heard me telling someone on the phone that these boots are killing me and
make my feet stink. And I can waste R3800 on these boots but I can’t afford to
give her a R200 a month raise?”
“Their ears are always flapping,” said Plug. “And they have
phenomenal memories. Where did she get the cash slip?”
“Hell, I don’t know. She had a whole fistful of them. She
held up one about half a metre long. Groceries and booze from Woolworths. Close
on seven thousand for a trolley load. And she starts going through items. R90
for a little piece of Blue Vein cheese. R70 for a little tin of oysters. Eighty
bucks for an asparagus and mushroom quiche. R240 for a Black Forest cake. Then
she starts going through all the meat; all the steak and kebabs and ribbetjies
and rashers in marinade. Danmn it, she says it’s enough for six families! And
then the wine. R660 for six bottles of Chardonay. 900 for six bottles of Merlot.
R720 for six bottles of bubbly.. And then, and now she’s shouting at me, the
big bag of dog food. R620! For a dog! And I can’t afford a R200 a month
increase? At the end of it she is baring her teeth like a wild animal and I can
see she really hates me for the life she has to lead.”
“There’s no way we can deny she has got a point. What we pay
them and what we spend on ourselves is utterly shameful and entirely
inexcusable. And what we expect them to do for us is despicably shameless.”
“You keep going on about this shameless shit. I mean, what’s
so shameless about employing someone to do domestic work for you?”
“It stems from our ingrained sense of superiority,” Plug
said. “We think it’s perfectly fine to take this stranger into our home and let
her mingle with us and observe us in intimate detail, and allow her access to
all our personal stuff and not feel in the least bit embarrassed. After a while
we say she is one of the family. But we mean she is one of the family the way
the family dog is. Because she is socially inferior we regard her as not quite
human like us, and so it doesn’t matter that she knows all this stuff about
us.”
“Yah, I kind of see what you’re getting at,” said Frikkie.
“Like you don’t care about farting in front of the dog, or letting it see you
naked. And even when it comes into the bedroom while you are busy with your
partner, you just tell it to fuck off back to its basket in the kitchen, and
carry on with what you were doing. Yah, you don’t feel skaam at all.”
“It’s a version of a very old story,” said Plug. “If you
dehumanise people it is so much easier to exploit and abuse them.”
“Yah, now you mention it and the more I think about it, it
is kind of weird,” said Frikkie. “I mean, I would hate it if a friend or
colleague could observe me the way Constance did. It would be a gross violation
of my privacy, like having some pervert with his eye to the keyhole watching me
in the shower. And then walk around knowing this about me, and maybe telling
other people about what I get up to in the bathroom.”
“I bet Constance used to watch you through the keyhole,”
said Plug. “You know, that after a time their role changes, and their job is no
longer just doing the housework. They become forensic investigators,
scrutinising every minute detail of your life.
They examine your dirty washing as they load the automatic,
analysing odours and stains. As they hang the clothes on the line they picture
you in them, especially your underwear. When they make the beds they are on the
lookout for signs of sexual activity. Scrunched up toilet paper and tissues
reeking of ejaculate and juice are there under the bed for the maid to pick up
and dispose of. Your shameless behaviour confirms your deep lack of respect for
her. And for yourself.”
“You seem to know all about it.”
“I do,” said Plug. “I’ve seen it with my own domestic,
Blessing. She is far more of a curse than a blessing, but I am too scared of
the consequences to get rid of her. You know, I have even seen her using her
phone to photograph my stuff, including documents. They all have smart phones
and can go home and blow up the images and analyse the info. In this way they
are able to compile a body of evidence that cannot fail to have you convicted.
The moment you fire them they hand you over to the tough guys who come round
and administer justice. That’s what’s happened to you.”
“I know,” said Frikkie. “She knew the codes and the
passwords, and she would have made copies of the keys.”
“Over the years she has been going home every night and
reporting back to her husband, her kids, her relatives and her friends about
all the grimy details of your disgraceful life, and telling them what a mean
son of a bitch you are, and they have been urging her to steal as much as
possible from you, in the way of sugar, tea, coffee, biscuits, sweets and
chocolate, loose change, booze, toiletries, and just about anything she can lay
her hands on without arousing too much suspicion. And when you eventually fire
her there is unanimous agreement that you deserve the full treatment. And
that’s what they’ve given you.”
“Don’t keep reminding me,” said Frikkie. He drained his
beer, jumped to his feet, screamed, “Fucking lazy cunt!” and hurled the empty
bottle at a tree some twenty metres away.
To Plug’s astonishment a man materialised out of nowhere and
began raking up non-existent leaves as if this was his one-and-only chance of
making it to Hollywood.
“Frikkie, this is a problem faced by all employers of
domestic staff. It is now virtually impossible to dismiss a housekeeper, or even
a gardener, no matter how unsatisfactory their performance might be, because
you are then left in a suicidally defenceless position. Your expensively
elaborate security system is reduced to junk status, and your only option is to
relocate to another town. Or country.”
“Not a damn,” said Frikkie. “I know what I’m going to do if
I end up with another Constance.”
“And what’s that?”
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